About Boston Research Group

Boston Research Group specializes in providing research services to firms involved in high technology, consumer technology, financial services, insurance and health care. This focused approach allows us to develop and maintain a high level of market knowledge and related experience in these industries. This approach benefits our clients since we are able to tailor our research methods to suit each industry's unique research needs.

Our assignments are all custom designed, client proprietary, research projects. Our charter does not allow us to engage in general consulting activities since our industry knowledge is developed on the basis of proprietary efforts.

Our approach is to present a single point of contact to each client on every project. This individual is at a partner level within our company and is responsible for all aspects of the project. A project director who remains familiar with all aspects of the project, and who coordinates and manages the efforts of individual contributors and external organizations assists the project head.

Boston Research Group including its data collection subsidiary, BRG Research Services, and its Internet subsidiary, Swift Interactive Technologies, is a 250-person organization operating out of Hopkinton, MA, Troy, NY, Orem, UT and Provo, UT.

Boston Research Group was founded in 1986, and is a Massachusetts corporation.

About BRG Research Services

BRG Research Services is a fully centralized and integrated data collection and data processing organization operating out of Orem and Provo, Utah. In total, BRG has about 100 CATI stations staffed by trained, professional interviewers.

BRG Research Services has been supporting data collection requirements for both business-to-business and consumer audiences since 1989. During this time, BRG has conducted hundreds of projects requiring many different data collection methods:

• Structured CATI interviews
• In-depth interviews over the telephone
• Personal interviews
• Mail studies
• Web-based studies
• Mixed methods (phone/mail, phone/internet, etc.)

BRG Research Services supports many different research companies and consultancies with high quality, reasonably priced data collection services. We maintain a fully trained staff of over 150 specialists to support our clients' needs and regularly provide data collection support in the following areas:

• Information technology
• Consumer technology
• Banking/Insurance/Investments
• Health Care
• Consumer packaged goods

BRG uses integrated CATI software and other state-of-the-art tools to provide data collection, cross-tabulation and other back-end data deliverables to support the research needs of a wide variety of consultants, marketing research organizations and end-user clients. While BRG is known primarily for telephone data collection services, we also conduct Web, mail and face-to-face data collection.

BRG Research Services was founded in 1989 and is a Massachusetts corporation doing business out of Provo and Orem, Utah.

About Swift Interactive Technologies

Swift Interactive Technologies develops technology-based solutions that enable and enhance Web-based interactive research. Swift develops and provides these solutions to the greater research community for their use in support of a broad range of research goals and programs.

These Web-based solutions allow researchers to conduct programs that are faster, more flexible, and less expensive than traditional methods of data collection. In many cases, these technological solutions provide unique opportunities to conduct research that were not possible using traditional methods such as mail or telephone surveys. SwiftSurvey^TM is an integrated set of applications specifically designed for Web survey delivery to respondents with a Web browser. This integrated set of applications includes a survey design application (SwiftDesigner^TM), a Web delivery and database application (SwiftServer^TM), and a data reporting and data extraction application (SwiftDisplay^TM). These applications are used by Swift Interactive Technologies to provide a fully-integrated, interactive environment for survey data collection over the Internet.

SwiftSurvey^TM is available to respondents via the World Wide Web, and it automatically manages all research and database functions including data collection, quota management, database building, and data integrity. SwiftSurvey also manages all skip patterns automatically, checks responses for validity, prompts respondents to re-enter illegal or omitted responses, and posts all results to the database. SwiftSurvey can also present animated graphics or sound stimuli in the context of a survey.